P.S - If you encounter any issues, such as receiving the wrong product or any other concern, we kindly request that you contact us as your initial point of contact.
P.S - Accessories are not eligible for return and exchange.
If you would like to initiate a return or exchange, please click the "Return Dashboard" button above. Please read below FAQ section positively before proceeding.
How to do exchange or return?
- Click on the above button to open our return / exchange dashboard
- Login with your email or mobile number
- You fill find a list of orders eligible for returns.
- Select relevant order and choose the items you want to return or exchange.
- For COD Orders no bank details are collected at this stage.
WHAT ITEMS ARE RETURNABLE?
You can return your items within 7 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Accesories are non returnable
Free gifts or promotional items are not returnable!
ARE THERE ANY CHARGES FOR RETURN?
- There is nominal handling charge of Rs. 150 for facilitating the retrun and exchange
- Original shipping charges are non-refundable
HOW WILL I GET MY REFUND for COD Order?
- Once your return is received and inspected, we will send you a razor pay link where you can put in your bank details and claim the refund amount.
HOW WILL I GET MY REFUND for Pre Paid Order?
- Once your return is received and inspected, we will refund to your source within 7 days.
HOW LONG DOES EXCHANGE TAKE?
- Once your raise the request the products are picked within 1-2 day
- The exchange products are delievered within 10-12 days from the date of the pickcup.